Frequently Asked Questions
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What services do you offer?
I help businesses increase their perceived value to their ideal clientele through custom tailored media.
I photograph people, places, and spaces.
If you are in need of branding portraits, be sure to check out my branding guide!
Photo, video, and drone services available.
How do I get started?
You can connect with me via my contact form here.
Tell me about the problem you are trying to solve and what your end goal for the project is.
I will reach out to you within 24 hours and line up a phone or video call. After our call I will develop and send over your custom quote!
What makes you different?
With more than a decade of experience, I am not just a photographer. I am a problem solver. The images I deliver are a solution to your pain point.
Satisfaction guaranteed. Investing in media can be a large commitment. If there are any issues with the deliverables, you will be offered a reshoot or your money back.
All images come resized and cropped for social media and web.
Custom metadata is built into each image to increase the likelihood of Google driving clients to your site.
Prior to our shoot, we will develop a mood board and shot list together. I will also do any location scouting that is needed.
On our shoot day, all images will be shot directly to my laptop or iPad. This allows you to view your images as we shoot ensuring your dream outcome is achieved!
Post shoot, if a proof gallery is needed, it will be delivered within 24 hours of the shoot. Once the selections are made, the retouched images will be delivered within 5 business days.
Post shoot support - if you have any questions on how to use the media, I am here to help!
How can I contact you?
You can reach me anytime via my contact page or email - isaac@isaacwray.com. I aim to respond quickly—usually within 24 hours.
What's your pricing model?
I offer flexible pricing based on project type and complexity. After an initial conversation, I will provide a transparent quote with no hidden costs.
My average client investment is around $2,000.
What's it like to work with you?
Whether I am working with the leadership team of a national bank or a small independent business owner, I aim to keep my shoots fun and light hearted.
Being on set can be stressful at times. With a calm presence and efficient workflow, I make sure everyone leaves with images they love!
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What services do you offer?
I work with my clients to deliver a headshot or portrait session that aligns with their needs. Whether this is an individual's corporate headshot, creative branding portrait, or a volume day capturing new headshots for every team member. I am 100% mobile, meaning I bring my studio set up to you. I also offer full branding sessions for my clients. To learn more about branding sessions, contact me today and I would love to discuss what your needs are!
How long does a session take?
It depends on the client and their needs. Team headshot sessions are built around volume and move efficiently - I typically budget about 15 minutes per person, whether I'm shooting on-site at your office or at a rented studio space. Individual sessions vary more: before booking, I'll always confirm whether you're after a straightforward headshot or a full branding session, since branding sessions can run anywhere from 1 to 4 hours depending on the number of looks, locations, and whether any video is being shot.
What should I wear?
This truly depends on who you are as a person, and what the purpose of the deliverables is. My general recommendation is to not wear loud colors or patterns. Neutral tones typically work the best and allow for the most use cases. With that said, if loud colors and patterns align with you and the brand, then wear them!
The most important thing is, wear something you are comfortable in and something your clients can expect to see you in. If you are comfortable in your outfit, you will be more comfortable in front of the lens!
How many images do I get, and what's the editing process like?
All images are shot directly to my laptop or iPad, so you can see exactly what we're capturing in real time. While on site, we will also go through the images together and I will help you choose your favorites. If you are unable to decide on site, I will send you a proof gallery to make your selections from. The final retouched images are delivered within 5 business days.
For video we would also review as we go. After the shoot I put together a rough cut for your approval. Once approved the final draft is delivered in 10-20 business days depending on the size of the project. Three revisions are also included in most projects.
What makes you different?
With more than a decade of experience, I approach every session as a problem to solve, not just a photoshoot to get through. My goal is to make sure you are as comfortable in front of the lens as possible. I want you to forget that there is a camera and to be able to just focus on having fun and capturing your dream media!
*Every session comes with a satisfaction guarantee - if anything about the deliverables isn't right, you'll be offered a reshoot or your money back. All final images are also sized and optimized for web and social use.
*What areas do you serve?
I'm based in Langley, BC, and primarily focus my work there, but I cover the entire Lower Mainland - from Whistler to Hope - with occasional travel across Canada for the right project.
How do I get started?
Reach out through my contact form or by email at isaac@isaacwray.com. Tell me a bit about what you're trying to accomplish, and I'll follow up within 24-48 hours to set up a call and put together a custom quote.
What's your pricing model?
Pricing depends on the scope of the session - team size, number of looks, location, and turnaround needs. After a quick conversation, I'll send over a transparent quote with no hidden costs. [Link to contact/quote form.]
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What services do you offer?
Photography, video, drone, timelapses, and twilight photography for homes, commercial spaces, and architectural projects, along with floor plans on request.
Is drone photography/video available?
Yes - drone is always available on request for listings and architectural projects where it adds value.
Is drone photography/video available?
Yes - drone is always available on request for listings and architectural projects where it adds value.
Do you offer twilight photography?
Yes, twilight sessions are available and are a great way to make a listing stand out, especially for higher-end or architecturally distinctive properties.
What's your turnaround time?
For real estate listings, photos are typically delivered next business day. Video turnaround is usually 2–3 business days. For larger projects the turnaround is often 5 -10 business days, but would be confirmed in the planning of the project.
What areas do you serve?
I'm based in Langley, BC, and primarily focus my work there, but I cover the entire Lower Mainland - from Whistler to Hope - with occasional travel across Canada for the right project.
How do I get started?
Reach out through my contact form or by email at isaac@isaacwray.com, and I'll follow up within 24 - 48 hours to line up a call and a custom quote based on the property and scope.
What's your pricing model?
Pricing varies depending on property size, scope (photo/video/drone/twilight/floor plans), and turnaround needs.
QUOTE FORM
What makes you different?
Over 10 years and 7,000+ homes and spaces photographed, I've built a workflow that's fast, consistent, and easy for busy agents and firms to plug into. More importantly though, my goal is to deliver media to you that makes you stand out. I want your clients to feel the images and rewatch the video over and over again.
Every project comes with a satisfaction guarantee, and images are delivered ready to use - sized and optimized for MLS, web, and marketing.